Privacy Policy
Last Updated: May 2026
Welcome to ZELOUJ. Your privacy is important to us. This Privacy Policy explains how ZELOUJ collects, uses, and protects your personal information when you use our website or place an order with us.
1. Information We Collect
When you visit our website or place an order, we may collect:
- Full Name
- Phone Number
- Email Address
- Delivery Address
- Payment Information
- Order History
- Device and browsing information
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our products and services
- Send order updates and promotional offers
- Prevent fraud and maintain website security
3. Payment Security
We do not store sensitive payment information such as card details on our servers. Payments are processed through trusted payment gateways and mobile banking services.
4. Sharing of Information
ZELOUJ does not sell, trade, or rent your personal information to third parties. Information may only be shared with trusted delivery partners and payment providers when necessary to complete your order.
5. Cookies & Tracking
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.
You can disable cookies through your browser settings if you prefer.
6. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal data
- Opt out of promotional communications
8. Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
ZELOUJ may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us through our official website or social media pages.